![]() ![]() * Loan repayment options: Conditions apply for all the options listed. Select Online for the account that you want to receive Digital Mail.Go to Service > Preferences > Mail and select Mail settings.Tap Online for the account that you want to receive Digital Mail.Go to the Smart Search bar, search Mail settings.If you’d like to receive future notices about your repayment changes digitally, switch to Digital Mail in three simple steps:īefore trying these instructions make sure you update to the latest version of the app. In Online Banking - Select the Notifications tab, then choose Messages from the drop-down list. In the Westpac App - Tap Profile in the bar menu, then tap Inbox. ![]() It’s important to ensure that your mail preferences and email address are up to date. So you know that you have mail in your inbox, an email will be sent to let you know that mail is ready to be viewed online. If you’ve opted to receive Digital Mail, your letter will be sent to your Online Banking inbox. If the interest rate on your home loan changes, we’ll send you a letter to inform you about your new repayment amount and when that repayment comes into effect. Search Upcoming payments in the Smart Search bar to set up or make changes. To find a scheduled payment, go online, sign in and select your home loan account, then: Online Banking Finally, select the date and how often to make the payment. Tap $ and select Payment type, then decide who to pay, enter the Amount and tap Schedule. Select Payment, then Make a Payment, and finally Recurring Payment in Payment Details. To set up a recurring repayment, go online, sign in and select your home loan account, then: Online Banking In comparison, with a direct debit it will automatically update should any changes occur. The only downside of a recurring repayment is that if your home loan repayment changes, you’ll need to update it. You'll need to cancel the payment and create a new one to change anything else, including payee information, description, or frequency. You can cancel or pause the payment or change the amount up to one day before the payment date. The customer reference number and amount must be the same each time. It can be created for Pay anyone, BPAY® and Transfer. Instead of a direct debit, you can set up a recurring or repeat repayment, a fixed payment amount scheduled for a set number of times or frequency. ![]()
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